Merchant Billing
Merchant billing is the process by which fees are calculated and charged to a merchant based on their payment and account activity within a set billing cycle, such as daily, weekly, or monthly. Billing includes fees for processing payments, account maintenance, and additional charges, as defined by the merchant's pricing.
Fee Collection
A merchant's payout type determines how merchant fees are collected:
- Net payout: Fees are taken directly from the merchant's payout before it is deposited.
- Gross payout: Fees are withdrawn directly from the merchant's bank account.
Billing Frequency
A merchant's billing frequency refers to how often the merchant is billed for fees. Depending on the merchant’s processor and billing owner, some billing frequency options may be unavailable.
| TSYS | PAYSAFE + FLEX BILLING | PAYSAFE | |
|---|---|---|---|
| Daily | ✗ | ✓ | ✓ |
| Weekly | ✗ | ✓ | ✗ |
| Monthly | ✓ | ✓ | ✓ |
TSYS
Monthly billing is the only option for merchants, occurring around the 10th of each month and covering any fees incurred in the previous calendar month.
Paysafe + Flex Billing
Merchants can be set up on daily, weekly, or monthly billing:
- Daily billing is the default for flat-rate pricing
- Weekly billing is the default for interchange++ pricing
The billing day for weekly and monthly billing can be customized and will include any fees incurred since the last billing date.
Paysafe
Daily billing is the default for all merchants. Monthly billing requires Risk team approval; if approved, merchants will be billed on the last day of the month.
Manage billing frequency
Updating the billing frequency through the Dashboard is exclusive to merchants on Flex Billing. For merchants on Processor Billing, please email .
To view and update a merchant's billing frequency in the Dashboard:
- Navigate to Merchant Management > Merchants
- Select the respective merchant
- Select the Processing Details tab
- Locate the Billing & Payout Schedule widget for the desired payment method and click the Edit icon
- Select the desired billing frequency and anchor day, if applicable
- Click the Save Billing and Payout Schedule button