Processor Comparison
When choosing a processor, consider your onboarding and reporting requirements, the desired merchant experience, and any other operational needs.
If you have questions about processor capabilities, please reach out to .
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TSYS is in its beta phase, with the official launch expected in Q4 2024.
| TSYS | PAYSAFE + FLEX BILLING | PAYSAFE | |
|---|---|---|---|
| Processing Capabilities | |||
| Online payments | ✓ | ✓ | ✓ |
| In-person payments | ✓ | Available in Q4 '24 | Available in Q4 '24 |
| Bank-to-bank payments (ACH/EFT) | ✗ | ✓ | ✓ |
| Currencies | |||
| USD | ✓ | ✓ | ✓ |
| CAD | ✗ | ✗ | ✓ |
| Capabilities | |||
| Apple Pay | In-person payments only | ✓ | ✗ |
| Platform fees | ✗ | ✓ | ✗ |
| Card funding type | Available in Q4 '24 | Available in API response | Available in API response |
| Merchant Pricing | |||
| Different pricing for Amex payments | ✗ | ✓ | ✓ |
| Pricing template processing time | Instant | Instant | Up to 7 business days |
| Pricing change processing time | Implemented for the following month, if requested before the 12th of the month | Instant | Up to 7 business days |
| Billing Frequency | |||
| Daily | ✗ | ✓ | ✓ |
| Weekly | ✗ | ✓ | ✗ |
| Monthly | ✓ | ✓ | ✓ |
| Batch Cutoff Times | |||
| Next-day funding (NDF) | 7:30pm EST | 4pm EST | 4pm EST |
| Standard payout speed | 2:30am EST | 12am EST | 12am EST |
| Payout Speed | |||
| Next-day funding (NDF) | Default | In beta, requires UW approval | Requires UW approval |
| T+0 | High-risk merchants | Default | Requires UW approval |
| T+1 | High-risk merchants | High-risk merchants | Default |
| Payout Type | |||
| Gross payouts | ✓ | In beta | ✗ |
| Net payouts | ✗ | ✓ | ✓ |
| Payout Frequency | |||
| Daily | ✓ | ✓ | ✓ |
| Weekly | ✗ | ✓ | ✓ |
| Monthly | ✗ | ✓ | ✓ |
| Reporting | |||
| Transaction-level fee details | ✗ | ✓ | ✓ |
| Interchange qualification data | ✓ | ✓ | ✓ |
| Onboarding | |||
| Expected approval times | Same day, unless pended for additional information. | ||
| Credit checks | A hard credit check will be performed on the application signee. Non-profits are exempt. | A credit check may be performed if additional verification is needed. | |
| Agreements and digital signature | Merchant will be prompted to agree and sign their application via email. The email subject will be "Merchant services" and the sender is [email protected] In-app Docusign flow is currently in beta. | Merchant can agree and sign by clicking to agree in the application. | |
| Documents | Merchants classified as Charities or Religious Organizations who indicate 501(c)(3) status must upload a 501(c)(3) determination letter to submit their application. | Documents are not required to submit the application. However, additional documentation may be requested after submission. | |
| Risk | |||
| Funding hold visibility | Available in Q4 '24 | ✓ | ✓ |
| Funding hold resolution | TSYS will reach out directly to the merchant to resolve the funding hold. | Documents will be requested through the Dashboard to resolve the funding hold. | |
| Disputes | Disputes can be managed through the Dashboard or API. Merchants will receive an email notification from Tilled and TSYS. TSYS's email subject will be "Chargeback Notification" and the sender is [email protected]. | Disputes can be managed through the Dashboard or API. | |