Stripe Data Migration
migrates your existing customer data from Stripe to your new account, ensuring your merchants can continue processing payments using previously saved payment methods.
Data migration overview
- Secure collaboration: collaborates with Stripe to transfer payment and customer data securely.
- No fees: Data migrations are done at no cost.
- Quick turnaround: Migrations are typically completed within a few business days after receiving the required information.
Pre-requisities
A merchant must be approved with before initiating the migration process.
Migration Process
partners with Tilled to migrate payment method data.
To initiate the process:
- Provide Tilled's PCI Attestation of Compliance (AOC) to Stripe. The current PCI AOC can be requested by emailing .
- Obtain Tilled's PGP public encryption key (opens in a new tab) for secure data transmission.
- After Stripe prepares your data, they’ll email you encrypted instructions that Tilled needs in order to download your data securely. Please forward this email to [email protected] for decryption and data retrieval by Tilled's security team.
During the migration:
- Stripe creates an encrypted JSON file containing card details, email addresses, and any associated metadata. Payment history, subscriptions, and other Stripe account objects are not included in the migration.
- Stripe securely transfers the file to Tilled.
- Tilled imports the data, enabling your merchants to process using the stored payment data right away.
Read more about Stripe’s data migration process here (opens in a new tab).