Docs
Get Started
Stripe Data Migration

Stripe Data Migration

migrates your existing customer data from Stripe to your new account, ensuring your merchants can continue processing payments using previously saved payment methods.

Data migration overview

  • Secure collaboration: collaborates with Stripe to transfer payment and customer data securely.
  • No fees: Data migrations are done at no cost.
  • Quick turnaround: Migrations are typically completed within a few business days after receiving the required information.

Pre-requisities

A merchant must be approved with before initiating the migration process.

Migration Process

partners with Tilled to migrate payment method data.

To initiate the process:

  1. Provide Tilled's PCI Attestation of Compliance (AOC) to Stripe. The current PCI AOC can be requested by emailing .
  2. Obtain Tilled's PGP public encryption key (opens in a new tab) for secure data transmission.
  3. After Stripe prepares your data, they’ll email you encrypted instructions that Tilled needs in order to download your data securely. Please forward this email to [email protected] for decryption and data retrieval by Tilled's security team.

During the migration:

  1. Stripe creates an encrypted JSON file containing card details, email addresses, and any associated metadata. Payment history, subscriptions, and other Stripe account objects are not included in the migration.
  2. Stripe securely transfers the file to Tilled.
  3. Tilled imports the data, enabling your merchants to process using the stored payment data right away.

Read more about Stripe’s data migration process here (opens in a new tab).