Testing and Troubleshooting

The processing error code PICKUP_CARD indicates the card may have been reported lost or stolen. The customer cannot use it to make a purchase.To resolve this the customer needs to contact their card issuer for more information. For more information on processing error codes visit our processing error code library.

We have included a virtual terminal in our partner console. Simply log in with your credentials, click on the “Developer” tab on the left hand menu, and navigate to the virtual terminal. Please see our Testing page for test card numbers and cvc values to simulate various responses.

Our testing page includes test card numbers and banking information for ach_debit and eft_debit payment methods to make sure your integration works as planned.

A 401 error code indicates an issue with API keys. Take a look at our Error Code Library for an overview of common error codes that may be encountered while working with Tilled. If the issue can not be resolved, reach out to our team at [email protected].

For our list of charge declines that can be simulated in Sandbox visit our Testing page here.